The language barrier can complicate exchanges between Belgian families and the Ukrainian families they host, sometimes creating tensions due to misunderstandings. In order to respond to these daily challenges, the Belgian Red Cross developed a tool to put host and hosted families in touch with volunteer translators who speak Ukrainian as well as French, Dutch, German or English, via videoconference. This online platform aims to facilitate personal exchanges on topics such as the perception of the daily lifestyle, mutual expectations, mutual understanding of both duties and rights... The platform particularly targets private matters which may be raised within the household.
We hope that this platform will help you to answer the questions that families have about living in the community.
The Belgian Red Cross will have no knowledge of the information exchanged and the requests made during the discussions. In no way is the Belgian Red Cross responsible for the content of exchanges among users or their behaviour.